Wednesday, May 28, 2014

We found this on Angie's List!

"This is the 4th time we have used Fairway.  We have refinanced our home twice through them over the past 10 years and then more recently applied for a mortgage for homes we were buying for my in-laws (the first deal fell through with the sellers and the second home we just took possession of this week).  On all these occasions, Ken Pederson and his team were able to provide us with better rates – and in my opinion service – then our home banks/credit unions that we also had explored.
Ken Pederson is the Branch Manager we have always dealt with and he is extremely helpful and professional.  In both of the most recent mortgage applications, significant issues came up with the homes (appraised value coming in under offer on one) that we needed guidance on – and his replies to our questions were prompt and very helpful.  The first home sale fell through well into the mortgage application process since we could not come to an agreement on revised pricing with seller’s as a result of significant home inspection findings.  Again Ken and his staff were very helpful through all of this. 
Robert Hohman Jr handled both the actual applications this year for us.  Rob was professional and efficient.  He even called me the day of settlement to make sure everything went well.  The Fairway office is about 30 minutes from our house – so that gives you an idea of how satisfied we were with their past services that we chose them again.  The distance was not really an issue since we could submit all our documents on their secure portal – making the process convenient.
I would recommend Ken and his Fairway team to anyone needing a mortgage or refinancing – I would use them again – though I hope we are done with mortgages for a while now."

Chris and Lisa Echterling

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